Processes That Were Just Inefficient Last Month Don’t Work At All Today
by Rob Koplowitz, John R. Rymer, and Margo Visitacion
If your business was unprepared to handle the effects of the COVID-19 pandemic, you are not alone. Today, many organizations are dealing with a remote workforce that doesn’t necessarily have the proper tools or processes in place to maintain operational efficiency. Companies are struggling to restore and optimize manual processes that lack the flexibility needed to adapt to this new normal.
The new report, COVID-19 Remote Work Just Broke Your Processes, Forrester Research, Inc., April 2020, outlines how companies can learn to mitigate the current business disruptions and set a foundation for faster, more agile process automation going forward. In this free report, you will:
- Gain a better understanding of the implications of manual paper-based processes
- Learn best practices for managing a remote workforce
- Understand improvements to operations your company can make with process automation
- Get tactical steps your business can take post-COVID to help you achieve strategic goals