The Topic
COVID-19 has exposed massive process inefficiencies. As remote became an imperative, many manual and paper-based processes simply stopped working. The result? Customers, citizens, patients and employees left hanging in a time of great need. But, the crisis simply exposed and accelerated a trend we already knew well and understood.
- Who's winning and who's losing, lessons from the market
- Impact to daily operations and strategies for getting back on track
- How to rank and prioritise processes for digitisation efforts
- Defining new requirements for how businesses must function moving forward
- Patching the gap to digital revolution, what types of technologies do you need to look at
- Practical steps to automate processes, insulate your business and thrive